Refund Policy
30-Day Satisfaction Guarantee:
If you’re not satisfied with your purchase, contact us within 30 days for a full refund or exchange.
Eligibility for Refunds:
To be eligible for a refund, items must be unused, in original packaging, and in the same condition as received.
Non-Refundable Items:
Gift cards, sale items, and downloadable products are not eligible for refunds.
Processing Time:
Refunds are processed within 5-7 business days once the returned item is received.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the item is defective or incorrect.
How to Request a Refund:
- Email us at [Insert Email] with your order number and reason for return.
- We will guide you through the return process.
Exchanges:
If you would like to exchange your product, please contact us within 30 days of receipt.
Damaged or Incorrect Items:
If your item arrives damaged or incorrect, contact us within 7 days for a free return or replacement.